Shipping policy
SHIPPING POLICY
Last Updated: November 3, 2026
Thank you for shopping with liavonique. This Shipping Policy describes our order processing, transit estimates, delivery fees, tracking support, and missing-package procedures.
1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays. Processing includes payment verification, order preparation, packaging, and carrier handover.
2. ESTIMATED SHIPPING TIME
Estimated transit is 20–45 calendar days after dispatch.
The separate order processing period of 2–3 business days should be added when calculating the full expected delivery timeframe.
Delivery estimates are not guarantees. Customs, carrier operations, public holidays, weather, and other factors may affect actual arrival dates.
3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.
Available destinations are displayed at checkout.
4. SHIPPING FEES
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.
For orders of $30 USD or less, any applicable delivery charge will be shown before payment confirmation.
No undisclosed shipping charges will be added after checkout.
5. TAXES AND CUSTOMS FEES
Customers will not be required to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the checkout total.
Where applicable, these costs will be arranged or covered by the merchant. Relevant sales tax, VAT, and import obligations will be handled according to law.
6. TRACKING INFORMATION
Tracking details may be provided after dispatch.
To request your available tracking number or a shipment update, email loicenascotteY@outlook.com with your order number and checkout email address.
7. DELAYED DELIVERIES
Customs checks, carrier disruptions, high shipping volumes, public holidays, weather events, or incorrect shipping information may cause delays.
Contact customer service if your order is late.
For UK customers, the extended delivery period must be clearly disclosed and agreed before purchase. Mandatory statutory remedies for late or undelivered goods remain unaffected.
8. LOST OR MISSING PACKAGES
If your parcel is missing or confirmed lost during transit, contact loicenascotteY@outlook.com with your order details.
We will investigate with the carrier and arrange a replacement at no additional charge or an appropriate refund according to applicable consumer law.
9. ADDRESS CORRECTIONS
Please verify your delivery information before checkout. Contact customer service promptly if a correction is required.
Changes may not be possible once an order has shipped.
10. MULTIPLE SHIPMENTS
Some orders may arrive in separate packages.
No additional shipping fee will be imposed solely because we split an order into multiple parcels.
11. SHIPPING SUPPORT
Store Name: liavonique
Website: https://liavonique.shop
Customer Service Email: loicenascotteY@outlook.com