Orders are generally processed within 2–3 business days after payment confirmation.
Estimated shipping transit is 20–45 calendar days after dispatch.
Actual delivery may vary depending on destination, customs processing, weather, holidays, or shipping carrier operations.
DO YOU OFFER FREE SHIPPING?
Yes! Standard shipping is free for orders with a merchandise subtotal greater than $30 USD.
For orders of $30 USD or less, any applicable shipping charge is displayed at checkout.
Customers will not be asked to pay additional import duties or delivery-related taxes beyond the checkout total.
WHAT IS YOUR RETURN AND REFUND POLICY?
We offer a 30-day return period for eligible products, beginning on the date of delivery.
Free return shipping is available through our authorized return process.
Approved refunds are issued to the original payment method and typically appear within 3–7 business days after issuance, subject to applicable statutory deadlines.
To request a return, email loicenascotteY@outlook.com.
Mandatory consumer rights remain unaffected.
WHAT IF MY PACKAGE IS LOST, DAMAGED, OR INCORRECT?
Please email loicenascotteY@outlook.com with your order number and a description of the issue.
Include photographs where relevant.
We will investigate and arrange an appropriate replacement at no additional cost or a refund in accordance with applicable law.
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